Policies

Privacy Policy

Draft for legal review · Last updated July 2026

What we collect

Order details, contact information, and — if you take the quiz — your dog's profile (name, weight band, age band, concerns) so we can personalize recommendations and reminders.

How we use it

To fulfill orders, provide the service, send the emails you've asked for, and improve the products. Quiz answers personalize your plan and our emails to you.

What we never do

Sell your personal information. Full stop.

Your choices

Unsubscribe from any email in one click; request your data or its deletion at support@vetprocomplete.com.

Cookies & analytics

We use standard analytics to understand what's working. You can limit cookies in your browser settings.

The 90-day money-back guarantee.

Real supplements take weeks to show their full effect — so a 30-day guarantee is a guarantee you can't actually use. Ours runs the full window results take.

Use it daily for up to 90 days

Follow the dose on the label for your dog's weight. Consistency is what makes it work — and what makes the guarantee fair.

Not seeing a difference? Tell us.

Email or message us any time within 90 days of your first order. No phone trees, no interrogation — a human reads it and replies.

Full refund. Keep the tub.

We refund your purchase in full to your original payment method. No return shipping, no restocking games — donate any unused chews or toss them.

The fine print, in plain English

· Covers first-time purchases of any product, one guarantee claim per household.

· Applies to orders placed on this site. Amazon, Walmart, and Chewy orders follow those stores' return policies.

· Subscriptions: the guarantee covers you, and you can also skip, pause, or cancel anytime — separately from any refund.

Shop risk-free